The ATM is a key part of any retail bank's infrastructure. The ATM also represents a substantial business for independent providers.

ATMs have, since their introduction, been a very popular way for customers to engage with their bank. They provide convenience in terms of distribution and opening hours. Despite the ongoing rise of other forms of non-cash payments, cash withdrawal remains a core and important service. And the capability of ATMs means that cash out is far from the only service they can support.

Questions include:

  • Which ATM solution provider is right for my business?
  • How can I improve the availability and operational efficiency of my existing ATM estate?
  • What is the business case for extending my ATM footprint, and how will that affect my inbound and outbound ATM interchange?
  • What are the opportunities for my business in foreign currency dispensing? How can I remain compliant with card scheme rules?
  • Is there an opportunity for me to offer Dynamic Currency Conversion (DCC) at my ATMs? What is the business case and what are the implications?